Mason General Hospital & Family of Clinics (MGH&FC) is a 25 bed public hospital that is rated as a level 4 trauma center, and nine attached clinics. They serve the 45,000 people who live in Mason County, Washington year round, as well as 200,000 seasonal residents.
Mason General wanted a system that could work hand in hand with Meditech, their Health Information System, to provide the staff with real-time patient information throughout all areas of the hospital and clinics. Another need was to streamline their information processes with automatic indexing and easy retrieval to reduce the amount of staff dedicated to scanning, indexing, and managing paper medical charts. Additionally, the new system needed to simplify the process of transferring electronic information to external medical coding companies and be in solid compliance with HIPAA regulations.
Solution
An Authorized DocuWare Partner (ADP) met with MGH&FC to evaluate their existing system and stated goals. The ADP recommended a DocuWare Integrated Document Management system that includes StapleWare workflow automation modules as an integral part of the solution.
Benefits
• Instant access to completed medical records provides a higher quality of care
• Quicker access to shared information between staff and labs
• Increased transparency in patient care status
• Faster coding means improved accounts receivable
“Healthcare is complex, handling patient records shouldn’t be,” said Laura Grubb, Director of Health Information and Privacy Officer at Mason General. “DocuWare helps us manage our records so that we can focus on providing the best healthcare services possible to our patients. Putting the complete medical record into the hands of our physicians and nurses, easily, at the point of care is a vital part of providing a higher quality of care to our patients.”
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